Shipping and Customs
When will my order be processed?
Products are generally shipped from our own international warehouses in China. We cut out the middle man so we can pass the best price on to you.
Please allow extra time for your order to be processed during holidays and sale
We process orders between Monday and Friday. Orders will be processed within 3 - 5 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends.
How long will it take to receive my order?
Once you place your order, please allow 3-5 business days to process your orders. After that, it will take 12 -20 business days for delivery in the United States, and 15-30 business days for international orders (depending on location).
Because of Covid-19 crisis, deliveries can be delayed up to 50 days.
You can track you order on our page or in track24.net with the tracking code that will be sent to you once your order is shipped.
Will I be charged with customs and taxes?
The prices displayed on our site are tax free in $, which means you may be liable to pay for duties and taxes once you receive your order.
Import taxes, duties and related customs fees may be charged once your order
arrives to its final destination, which are determined by your local customs office.
Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country.
For further details of charges, please contact your local customs office.